Quality Assurance

Quality is never an accident. It is the result of planning, teamwork and a commitment to excellence

Impart training to staff to strengthen and update the personnel’s competency.
Conduct internal laboratory checks and quality control checks.
Ensure participation in proficiency testing programs.
Ensure calibration of equipment/instruments as per laboratory schedule.
To organize internal quality audits to verify gaps or non-conformances, if any and plan for necessary corrective and preventive actions.
To Coordinated external audits by regulatory agencies and customers.
To resolve customers’ complaints and observations.
To collect customer feedback in order to strengthen customer relations and organizational functions.
To work on acquiring more approvals/recognitions from regulatory agencies and customers.
SOPs to meet all the requirements of ISO 15189.
Datasheets and records for easy traceability.